LibGuides Standards and Best Practices: Content
9 Principles of Quality Content
We have many different users with many different needs. They are novice and expert users, desktop and mobile users, people with visual, hearing, motor, or cognitive impairments, non-native English speakers, and users with different cultural expectations. Following these guidelines will help ensure a better experience for all our users. They will also help us create a more sustainable website.
Visit the Website Style Guide for a list of the 9 Principles of Quality Content.
Break Up Lengthy Explanations
Guides are more than lists. They are instructional tools, telling users not just where but how to do research, which often requires longer narrative or explanatory text. There is an inevitable tension between conflicting purposes: bulleted lists for quick findability, vs. sentences and paragraphs for explanation. Try to alternate modes: break up explanations with bullets, sub-headings, and other visual cues to group smaller "chunks" of information.
Describe Unclear Resources
Names of resources whose subject area is not clear, e.g. JSTOR, Francis, PAIS, MLA, CIAO should always have brief descriptions added to them to indicate the type of content.
Sort Lists of Resources
As students tend to use the first resources listed, it is generally preferable to list them in order of importance rather than alphabetically.
Think about other ways to arrange the sources. For example: in order by importance or value, as you see it; from broad to narrow in subject scope; by date coverage; etc.
It is also desirable to keep lists of resources short – maybe to the top five key resources featured prominently. One may also consider breaking long lists of resources into different boxes based on similar content type.
Less is More!
Our own usability tests (as well as those published by MIT and others) show that students are confused by excessive content. So, tabs, text, lists, number of pages and boxes should be kept to a minimum.
There's no magic number, but if you have more than 7 or 8 resources in a single content box you should think about how it can divided into more than one box.
Strive for usability, not comprehensiveness.
Highlighting Print Resources
Use the Book from the Catalog feature to highlight print resources.
The best resource may be print. However, long lists of resources inaccessible via the web may frustrate or confuse users. Try to mix print and online resources together.
Avoid Feedback Tools
For the most part student comments, ratings, recommendations should be avoided. Students are seeking advice from experts not from other students.
Credits
Adapted from Boston College Library's LibGuides Standards and Best Practices.
- Last Updated: Nov 4, 2022 11:30 AM
- URL: https://libguides.gvsu.edu/libguideshelp