Content Style Guide: Reality Check

One of the best ways to ensure that our website is user-friendly is to follow industry best practices, keep the content focused on key user tasks, and keep our content up-to-date at all times.

Reality Check

No project is free of constraints. As hard as it is to do sometimes, it’s important to identify your constraints, come to terms with them (or change them) and plan accordingly. Doing this activity will help you decide where to make tradeoffs.

The classic reality check is the cheap, fast, good (pick two) triangle. For example, you can have cheap and fast but the quality will suffer.

Triangle with good, cheap, and fast at different corners.

A more detailed version comes from Abby Covert’s How to Make Sense of Any Mess:
  • Time: “I only have __________.”
  • Resources: “I have __________.”
  • Skillset: “I know how to _________ but I don’t know how to ____________ yet.”
  • Environment: “I’m working in a ____________.”
  • Personality: “I want this work to say ______________ about me.”
  • Politics: “Others want this work to say ___________ about __________.”
  • Ethics: “I want this work to do right by the world by _____________.”
  • Integrity: “I want to be proud of the results of my work, which means ________________.”

Your friendly Web Services Librarian

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Matthew Reidsma
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Guide content originally created by Suzanne Chapman for the University of Illinois Libraries. Licensed for reuse under the Creative Commons By 4.0 license.

  • Last Updated: Apr 17, 2024 11:25 AM
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