I can help when you're seeking an item that we don't have, or don't have access to, via GVSU Libraries. Document Delivery (aka Interlibrary Loan or ILL) gets items from other libraries when possible, to support both you and your students' research or scholarship. Our policies can be viewed on the Document Delivery website.

If the print book, DVD, CD, or other physical resource you want isn't in our Library Search, you can request the item from another library through Document Delivery.

We also use OCLC's WorldCat via FirstSearch for print books, DVDs, CDs, sheet music / scores, and other physical resources. You may also use the web-based version of WorldCat. Either way, you may place requests through a particular record by clicking the Get it @GVSU link included in the screen display.

Please note that the more libraries listed as owning the item, the better. If you have questions about other libraries' policies please call us at (616) 331-2630. Please do not contact the other libraries.

While we will try to get items from libraries around the world, we prefer to ask U.S. libraries first. We are limited by the lending libraries' policies, e.g., no libraries will lend eBooks, most libraries will not lend facsimiles or manuscripts, many will not lend non-book resources, and many libraries charge fees for lending us items: the GVSU Libraries pay up to $20, so if the fee is greater, you may get an email that we can't get it. You may put a note in the form that you'll pay up to a certain $ amount from department funds or as a personal expense if the charges are greater than $20.

If you are requesting an article, and get a note from Document Delivery that is unclear, forward it to me if I haven't been CC'd, and I'll try to interpret it and help out. Sometimes the databases have incorrect citations, so the volume and issue don't match the date. I can do some digging to find the correct citation, or I can look for a "good" WorldCat record, etc.